CPG
Momofuku Products for Home
Momofuku had always been known as a restaurant group—but it had never made anything for a home cook. My content strategy had to focus on customer education and showing people how they could get access to restaurant flavor at home.
The first product: Seasoned Salts.
I. Educational Primers | Intro to Flavor
Before they launched their first products, I knew we needed to start conversations around flavor. I built a series of articles on our Content & Commerce site as well as Instagram stories to talk about flavor. Click below for articles from Peachy Keen.
I also built out stories with interactive flavor features on social media channels that linked to the products. Here’s a sample Instagram story on umami.
II. Product Education | Momofuku Restaurants
The next step was educating followers on the product itself. I wanted it to feel new and special but tied back to Momofuku. For content, I focused on textures of the product itself and also restaurant tie-ins in order to drive sales.
Textural content was featured on our product pages to give people a sense for how these products looked and felt.
For social media, I wanted more engaging content. I featured how our products are being used across our restaurants.
CASE STUDY:
Prime Rib at Majordomo
We got over 18,000 total engagements, and we were able to drive sales of about 500 units of our product as well, all with a single organic post.
III. Establishing Home Cooking Expertise
Momofuku had always been known as a restaurant group. They needed to pivot their purview to include expertise in home cooking as well as restaurant cooking. I launched a Youtube channel that showcased products in home cooking applications.
On social media, I created content around home cooking and encouraged our followers to engage with recipes on Peachy Keen.
CASE STUDY:
Bo Ssam Recipe
Posting the Bo Ssam inspired hundreds of tags from cooks across the country who were engaging with Momofuku recipes at home. I refeatured these on Instagram as a way to promote how Momofuku is encouraging home cooks.
Also, I worked with Momofuku chefs to pilot stories that could run on home cooking. Stories are archived at the top of @momolongplay.
IV. Building an Online Community
The last step I focused on was using the success of home cooking content to build an online community of home cooks that are devoted to Momofuku. In product packaging and on social media, I drove people to tag us in how they were using our products.